Source: The Pitch
For small galleries and studios, like the one I intern with, this was an enormous public relations bonanza. Literally thousands of people were within our reach. That is if you knew how to hold their attention amongst the mayhem.
While the focus of communication in the classroom is mostly on the written word or a video to your website, speaking to actual people is a completely different game. Much like how on the internet you need to grab attention by being brief, people don't want to listen to a lecture.
These are my do's and don'ts for how to market your organization to real people:
DO: Be friendly.
Say hello and start the conversation. If they stopped they're obviously curious but it is your job to initiate the communication between you and them.
DON'T: Be in their face.
You know those people at the kiosks in the mall that are constantly trying to get you to try their product if you even glance in their direction? After being harassed you definitely don't want anything to do with whatever they are selling. So don't do that to others. If they aren't showing interest don't try and force them to look at your brochure you will only turn them off more.
DO: Have something planned to say.
Having an opening line like, "Hello have you heard about Belger Art Center before?" can help you get into a comfortable rhythm. Asking a question helps you open up a conversation and hopefully get more information out there.
DON'T: Sound scripted.
There is nothing conversational about reading off a paper or sounding like your reading out of your head. If you stumble then it's much more difficult to find your place and you won't sound like your confident in whatever yours saying.
DO: Know what your talking about.
Be prepared for questions! People are going to have them and you need to know at least the basics if not more. Memorize some fun facts to give people a unique perspective on your organization.
DON'T: Make something up.
If you don't know the answer to a question get someone who can answer. But never make something up or say that you just don't know. This will make you lose your credibility or sound like your untrustworthy. Try to find the answer and if you can't admit it.
Above all be CONFIDENT and you will find yourself talking about your organization with ease.